Real Time Planning

The automatization level in Laps is highly configurable, and let you decide what actions Laps is allowed to automatically, and what situations that should be handled by the dispatcher

One thing we know about a good plan is that it will never be executed exactly the way it was planned to. New orders arrive, and if they are urgent, they will require changing the plan. Technicians get stuck in traffic and jobs are simpler or more complicated than expected. Thus it is necessary to have an adaptive planning that reacts and replans according to real world performance.

Laps continuously receives new orders from your order system. In addition to this, all reporting made from your technicians such as that they have started travelling to customer, arrived on site or finished the job is also updates Laps. The Laps optimization engine continuously monitors for changes, and makes adjustments to the plan to keep it optimal. To get even further precision in the planning, GPS feeds from the technicians can be taken as input.