Dispatcher Client

The Laps Dispatcher Client is a powerful and intuitive way of controlling the optimization. It provides both overview and control. Dispatchers can have their own group of technician and orders, or co-operate and have access to shared techncians.

Features:

• Drag'n drop planning using Gantt-chart

• Get planning help from the optimization 

• Get alternative suggestions from the optimization 

• Use the optimization to book orders with minimum travel time 

• Visually monitor all SLA:s and automatically see all side effects of re-planning 

• View technician routes and locations of service orders on maps 

• Search geographically 

• Emergency handling and pin-pointing of service orders that require a dispatcher’s attention

• Send E-mails and SMS