Laps Field Service

Laps Field Service plans service organisations. Laps automaticaly suggest assignments for the field staff, and keeps the planning optimized with respect to service level agreements, skills and travel time. And if something is delayed, Laps can replan by itself. Laps also provides your dispatchers with an overview of the field service operations.

Less last-minute-planning and balanced working hours together with improved overview gives increased quality for both customers and employees. This also means that the best planning combination can be found automatically among tens of thousands of less optimal arrangements. Laps optimizes so that your field service staff spend as much time as possible at customer locations. Laps monitors response time, priorities and takes in the same time take travel times in consideration. 

Time spent on planning is considerably decreased with Laps. Instead, dispatchers can focus on the really important situations.

Laps Field Service is available as software as a service or as standard, local installation in your facilities.