Focus Areas

Laps makes a service organisation better meet their service agreements, plan appointments and take spare parts in account.

Laps keeps routes optimal during the day, in real time, as things change. It's connected to your mobile systems and ERP systems and optimizes your field service organization. 

There's much to take in consideration in the role as dispatcher. Routes should be logical, a lot of factors such as working hours, customer opening hours, locations, competences and spare parts have to be accounted for. And things change constantly.